最後更新：2026-10-09

可以全額退款的情況

  • 重複扣款。
  • 付款成功，但超過 72 小時點數仍未加到帳號。
  • 購買後 14 天內，且這筆購買的點數完全沒有使用。

不退款的情況

  • 點數已經部分或全部使用（例如已在點數商店購買道具）。
  • 因違反 服務條款 被停權的帳號。

申請方式

寫信到 wydarmia@gmail.com，附上：遊戲帳號、付款時間、購買的方案，以及付款收據上的訂單編號。我們會在 3 個工作天內回覆。

退款方式

退款會退回原付款方式，入帳時間依發卡銀行而定。退款完成後，對應的點數會從帳號扣回。

Refund Policy

Last updated: 2026-10-09

Full refunds

  • Duplicate charges.
  • Payment succeeded but the points were not added to the account within 72 hours.
  • Within 14 days of purchase, if none of the points from that purchase have been used.

No refunds

  • Points that have been partly or fully used (for example, spent in the Points Shop).
  • Accounts suspended for breaking the Terms of Service.

How to request

Email wydarmia@gmail.com with your game account, payment time, the package bought, and the order number on your payment receipt. We reply within 3 business days.

How refunds are paid

Refunds are issued to the original payment method; the time it takes depends on your bank. After a refund, the corresponding points are removed from the account.